Support
We’re a small team and read every message.
Contact us
| Help with the app | support@monthatatime.com |
|---|---|
| Privacy and deleting your data | privacy@monthatatime.com |
| A security problem | security@monthatatime.com |
| Anything else | hello@monthatatime.com |
We usually reply within 2 business days. Never send us your bank password or full card numbers; we’ll never ask for them.
In the app
- Help: Settings → Profile → Help and answers has searchable answers.
- Report a bug or ask for a feature: use “Request a feature / Fix a bug” in the app. It sends us what went wrong and the app version, so we can fix it faster.
Quick answers
I forgot my password
On the sign-in screen, tap Forgot your password? We’ll email you a 6-digit code to set a new one. Check your spam folder if it doesn’t arrive within a few minutes.
How do I link my bank?
Settings → Bank info → Connect a bank. You sign in on your bank’s own secure page; MAAT never sees your password. You can also import a file from your bank instead.
How do I invite my partner or roommate?
Settings → Profile → People → Add a person, then send them the invite link or code. It works for 7 days.
Can my household see everything I buy?
They see shared money. Mark a purchase as private and they see only “Private purchase” and the amount.
How do I cancel a subscription?
Subscriptions are handled by Google Play or the App Store. Cancel in the store app on the phone where you subscribed.
How do I delete my account?
See Delete your account.
Someone else might be in my account
In the app, go to Settings → Profile → Privacy and security → Sign out everywhere else, then change your password under Settings → Profile. If anything looks wrong, email security@monthatatime.com.